Question 1

What subscription plans does Visa Check offer?

Accepted Answer

VisaCheck offers two tailored subscription plans to suit your visa application needs:
* Starter Plan: A comprehensive 3-month subscription ideal for individuals ready to start their visa application, offering detailed guidance and support.
* Premium Plan: A 6-month subscription designed for complex visa applications, providing extensive resources and frequent expert consultations.
In addition, we offer the Resource Only Package, which is package you can buy on a one-time purchase. It provides essential migration resources and a consultation for those in the early stages of considering migration.

Question 2

How are the subscription plans billed?

Accepted Answer

·       Resource Only Plan: Charged as a one-time fee of $24.95.
·       Starter Package: Billed quarterly (every 3 months) at $180 (equivalent to just $60/month).
·       Premium Package: Billed semi-annually (every 6 months) at $300 (equivalent to just $50/month).

Question 3

Can I upgrade or downgrade my plan?

Accepted Answer

Yes, you can upgrade or downgrade your plan at any time. The change will take effect at the start of your next billing cycle. Contact our support team for assistance.

Question 4

Do the Starter and Premium plans automatically renew?

Accepted Answer

Our Starter and Premium plans are designed with your convenience in mind. They do not automatically renew to give you full control over your subscription. We will notify you as your plan approaches its end so you can decide whether to renew, change, or cancel your plan.

Question 5

What if I want to cancel my subscription?

Accepted Answer

You can cancel your subscription at any time. Please notify us at least 7 days before your next billing cycle to ensure you are not charged for the next period. For the Starter Package, since it's a one-time fee, cancellation policies will apply based on service usage.

Question 6

Are consultations with immigration lawyers/migration agents included in all plans?

Accepted Answer

·       Resource Only Package: Includes one complimentary 30-minute consultation.
·       Starter Plan: Includes one 30-minute consultation per month.
·       Premium Plan: Includes three 30-minute consultations per month.

Question 7

How do I access the Interactive Visa Finder Tool?

Accepted Answer

Access to the Interactive Visa Finder Tool is included in both the Starter and Premium plans for the duration of your subscription.

Question 8

What resources are included in the subscription plans?

Accepted Answer

Both Starter and Premium plans provide access to essential migration resources, including eligibility checklists, application flowcharts, and step-by-step guides. The Resource Only Package offers the same resources but only for the specific visa category (example Working & Skilled; Family; or Partner visas) you've purchased.

Question 9

How can I get help if I have more questions?

Accepted Answer

Our dedicated support team is here to assist you. You can reach us via email at support@visacheck.com.au or through our contact form on the website.

Frequently asked questions